As the world begins to slowly open back up, many companies are weighing their options when it comes to telehealth. This technology allows businesses to provide a safe and secure way for customers to access healthcare services from anywhere in the world.
But with so many telehealth platforms available, it can be daunting trying to decide which one is best suited for your business. David Woroboff, CEO and a leader in the field of telemedicine & remote mental health, shares his expert advice on key considerations when choosing a telehealth platform.
It should go without saying that security should be at the top of your list when selecting a telehealth platform. Look for features such as two-factor authentication and encryption protocols that ensure patient data is kept secure at all times.
The platform should also have an audit log so you can keep track of any changes made over time. It’s also important to consider if the platform complies with HIPAA regulations so you can avoid costly penalties down the line.
David Woroboff The usability of the platform should also be taken into consideration when making your decision. After all, no matter how secure a platform may be, if it isn’t user-friendly, then no one will want to use it!
Look for platforms that offer intuitive navigation and helpful customer services tools such as online chat or video tutorials so users can quickly find what they need without having to waste time searching around the website.
Some platforms even allow you to customize certain aspects like branding or language support—features that could really help set yours apart from competitors in the same space.
With so many telehealth platforms available, it’s important to do your research before deciding which one is right for you and your business needs. With these key considerations in mind, you’ll have no trouble finding the perfect telehealth platform for your business!